Returns & Exchanges
At SHEEPDOG®, we stand behind the quality of our gear and want to ensure you are fully satisfied with your purchase. If you are not completely happy, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and pack them securely in the original shipping box if possible.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring no previous shipping labels are visible.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.